The New Point Systems engineers understand that our technology infrastructure is critical to our business operations. They proactively partner with us to ensure that our systems consistently run smoothly. In addition to quickly resolving any technical issues we have, they identify potential problems and offer solutions before we have a crisis. They work with us to create a technology plan that allows us to appropriately budget for our needs.
As the IT Manager of a Law Firm, it is important to find the right balance of support so everything can run smoothly. We contracted with New Point Systems from the beginning and have not been disappointed. All aspects of support are handled professionally and as quickly as possible. Wren Taylor is an important extension to our firm and relied on to handle our important networking needs. I know the job is done right giving me peace of mind. New Point Systems is also constantly looking for ways to add value to their services which helps us move forward with our technology needs. I highly recommend using New Point Systems as your go to network Vendor.
We switched our technical support to New Point when it first became “live”and we have been given superior service since that moment. The staff is knowledgeable, and we are glad to be able to work with a crew that knows our equipment. Efficiency is key for both New Point and us, and I don’t feel like we’re spending money to spin our wheels. We’re proud of our technical abilities, and New Point is a big part of our team in all respects.
New Point Systems was hired as Pet Helpers’ IT consultant in 2015 and it has been remarkable working with them. The difference in our functionality, customer service, product knowledge and the best one – solutions, is unbeatable. Andy, our representative is a miracle/magic maker when it comes to ALL things IT. He is a true expert with incredible customer service. I highly recommend New Point Systems for anybody and any budget!
New Point Systems has been our IT Source for several years. They are always very responsive and are very easy to work with. We have 3 offices and a myriad of issues that come along with multiple office sites, and we know with them, they will be there to immediately respond to all of our IT needs. I wholeheartedly state they are an excellent source for all of your IT needs.
We have had the pleasure of working with New Point Systems for over a year now. They are a professional top notch IT support group that have very competitive prices, quick response time and 24/7 monitoring on all our servers and workstations. I would highly recommend New Point Systems and especially Wren Taylor, their Senior Network Engineer (whom I’ve known and worked with for more than 5 years) for any server install, maintenance, upgrade and/or network monitoring.
We engaged New Point Systems to perform all of our IT services. We have been thoroughly pleased with their services and look forward to a long term relationship with New Point Systems. Any request we submit is immediately dealt with by their efficient and knowledgeable staff. We are able to sleep well at night knowing that our business information is secure, reliable and runs efficiently. We recommend New Point Systems to any business for their IT solutions.
New Point Systems is a great company to work with. All of the staff we have worked with are professional and efficient with the work they do. New Point Systems is accommodating and are quick to respond to any question or problem we might have.
Judd and Wren with New Point Systems have been handling the firm’s IT needs for years. We have been consistently impressed by the work that they have delivered. Their attitude is great, they deliver on time, and the quality of work is superb. Great team, great skills, and great personalized service! They get the job done and done correctly in a timely manner. We highly recommend them!